Privacy notice – Sundry Debt
Information about how and when the Sundry Debt Team processes personal information about you.
Telephones
We're currently experiencing technical issues with our telephone system and are working with our supplier to resolve them as quickly as possible.
You may experience connectivity issues and longer wait times as a result.
We apologise for any inconvenience and appreciate your patience and understanding while we restore normal service.
What we do
We recover sundry debt and adult social care charges.
What information we collect
We may collect your:
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name
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address
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contact details
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family details (relevant next of kin)
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financial Information
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employment details
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mental capacity information
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disability information
Agencies we might share the information with
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Police
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other councils
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enforcement agencies
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Local Government Ombudsman
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tracing agencies
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Her Majesty’s Courts and Tribunal Services
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solicitors
Why we collect your data
- service delivery
- service improvement
- prevention and detection of crime/fraud
Published on: 29/01/2026