Complaints and feedback
Get in touch if you have a complaint, compliment or suggestion, or see our whistleblowing policy.
Advice and Information
If you have complaint, or you'd like to give us feedback about a service, you can tell us by filling in one of our online forms.
What happens when you make a complaint.
Find out how to give your comments, compliments and complaints about our children and young people’s services.
How to make a complaint about one of our schools.
What happens when you make a complaint about adult social care.
We are committed to providing an excellent service and rely heavily on feedback from our customers in order to improve our service.
See our approach to handling your complaints
We want to provide excellent services, so we use your comments and suggestions to improve the way we do things.
See yearly reports showing our performance when dealing with complaints.
Find the answers to some of the most commonly asked customer service questions.
See our whistleblowing policy.