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We operate CCTV cameras to improve safety and prevent crime. Our CCTV system includes both permanent and temporary cameras. We survey areas which have had high levels of crime and antisocial behaviour.
We monitor cameras at our CCTV control room with with the Metropolitan Police 24 hours a day, 365 days a year. Our cameras are used by us and other enforcement teams and external enforcement agencies, including the police. We connect the control room with local businesses and security guards who help manage local crime.
The control room is operated in accordance with the law and security industry best practice.
We operate our CCTV systems in compliance with
We keep CCTV images for up to 31 days. After this they are deleted. If the incident you wish to ask about happened more than 31 days ago we will not have the images.
Under the Data Protection Act 2018 you have the right to receive a copy of the information that we hold about you, which includes CCTV images.
To protect the privacy and safety of others, we may pixelate areas of the images so that other people and their vehicle number plates cannot be identified.
If you have been involved in a road traffic incident or other civil matter then your insurance company or solicitor should apply for recorded images under the Data Protection Act.
If you have been involved in a criminal incident you should report it to the police and get a crime reference number. They will investigate the matter.
If you are a solicitor, insurer or other agent and are requesting recorded images on behalf of your client, you must: