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Contact us

If you need help or support from us regarding the coronavirus, please call 0208 314 3535 or email incident@lewisham.gov.uk. If you are in immediate danger within your home, please call 999. If your physical symptoms worsen during self-isolation, or are no better after seven days, contact NHS 111. For a medical emergency, call 999.

Most requested services

Pay your council tax by direct debit 

Use this form to set up a direct debit to pay your council tax.

Register for council tax (moving to the borough)

Use this form to tell us about a change in your main address.

Close council tax account (leaving the borough)

Use this form to tell us about a change in your main address.

Council tax address change (in the borough)

Use this form to tell us about a change in your main address.

Rubbish and recycling

Tell us if one of your bins hasn't been emptied or about another problem with your bins.

Housing benefit: new circumstances and evidence

If you are claiming housing benefit, you must tell us about any change in your circumstance that may affect your housing benefit entitlement.

Apply or renew a parking permit

Parking permits for Lewisham controlled parking zones (CPZs) are now available online.

Pay a parking fine

Pay your parking fine using our online payment system

Find and comment on planning applications

Search for planning applications, appeals and enforcements by keyword, application reference number, postcode or by a single line of an address.

Contact us by telephone

Automated switchboard (24 hours) 020 8314 6000

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Search for vacancies, sign up for job alerts and get employment advice.

Council tax

Pay your council tax or use the forms below to apply for refunds and reductions, change your details and make other enquiries.


Here you can find out about education opportunities for children, young people and adults.


Lewisham Homes and Regenter B3 manage our stock of over 16,000 Council properties. We are working with housing associations to increase the supply of new homes each year.

Rubbish and recycling

Everything you need to know about rubbish and recycling, including your household collection day, where to take your old appliances and what to do with your garden waste


Good parking provision is crucial, and we believe that effective parking enforcement benefits everyone.