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The Household Fund

Information about the Household Support Fund, and how to get help if you are having problems finding your voucher.
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The Council has received an additional £2.67 million to support vulnerable residents with the cost of food and utility bills. This is the second phase of the Household Support Fund and covers the period 1 April 2022 to 30 September 2022.

In accordance with the government’s guidance, the fund will be distributed to residents in the following groups:

1. Families with children receiving free school meals

Households with children receiving free school meals will receive their payment directly from their child’s school or children’s schools. If your children receive free school meals and you have a query about your support under the Household Support Fund, please contact your child’s school directly.

2. Families with children not receiving free school meals but receiving housing benefit and/or council tax reduction

3. Pensioner* households

We will write to those entitled to support in groups two and three with details of payments to be issued via the Post Office. These letters will be posted out during August 2022.

*Pensioner households are:

  • those where housing benefit and/or council tax reduction is in payment and the claimant is of pension age or,
  • those receiving pension credit but not in receipt of housing benefit or council tax reduction.

If you need support with your Post Office payment when received, please email CWGS@lewisham.gov.uk or telephone our helpline on 020 8314 3111 from 9am to 4pm, Monday to Friday.