Report parking issues
If you have a valid School Street or LTN exemption permit but have received a Penalty Charge Notice (PCN), this will be cancelled automatically and you will be notified of the cancellation. If you have already made payment for a PCN received for this restriction and hold a valid School Street or LTN exemption permit, it will be refunded back into your account that you used to pay within the next few days.
If you haven’t received a refund within 5 working days, please contact the permit team via email lewishamparkingpermits@nslservices.co.uk, or telephone 020 8787 5397.
Parking issues
Penalty Charge Notices will be issued to any vehicle observed contravening by a London Borough of Lewisham Civil Enforcement Officer.
Parking issues we can enforce
We can enforce issues such as:
- obstructive parking
- footway parking
- engine idling
We cannot enforce moving traffic contravention issues such as:
- mopeds riding on pavement
- speeding
We also cannot enforce any issues on TfL red routes.
How to report parking issues
Vehicles which are in parking contravention can be reported by telephone, email or text.
Opening hours for reporting parking issues: Monday - Friday 6.30am - 11.30pm, Saturday 6.30am - 7.30pm, Sunday 6.30am - 4pm
Telephone: 020 8787 5397 (option 5)
Text: 07385 407496, starting your message with “Report”, followed by vehicle details, location and the parking issue. Note that this service is for text messaging only.
Email, add in the subject line "Vehicle Report FAO On-Street".
After the report is made
We will try to send a Civil Enforcement Officer to the scene of the report but cannot guarantee immediate attendance before a vehicle moves on. Reports of parking issues will be tracked by NSL Lewisham Parking Services whether a Penalty Charge Notice is issued or not.
Enforcement will be adjusted as parking issues are identified over time.