Problems paying your council tax

In the meantime, please use the arrangement form. Alternatively, you can check your council tax account balance, and make payments via telephone on 0208 690 9666 option 1 or the automated payment line on 0208 690 8707.

We're working hard to fix things. We apologise for the inconvenience.   

If you've got a MyLewisham account and have registered to view your council tax account online, you won't get a paper copy of your annual bill – it'll be available to view online instead.

If you don't have MyLewisham account, you'll get a paper copy in the post as normal:

• view the additional enclosures sent with the 2025/26 council tax bill  

Weekly Direct Debit council tax payments will be collected on Monday (instead of Friday) from 7 April 2025 until the end of March 2026.

You can also pay monthly on the 1st, 18th or 28th of the month.