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Privacy notice – Housing Benefit Overpayment

​Information about how and when the Housing Benefit Overpayment Team processes personal information about you.

What we do

We recover housing benefit overpayments in accordance with the Social Security Administration Act 1992.

What information we collect

We may collect your:

  • name

  • address

  • date of birth

  • contact details

  • National Insurance Number

  • financial Information

  • employment details

  • relationship information

  • mental capacity information

  • disability information.

Agencies we might share the information with

  • DWP

  • Other councils

  • HMRC

  • Enforcement agencies

  • Local Government Ombudsman

  • Tracing agencies

  • Her Majesty’s Courts and Tribunal Services

  • Electoral services

  • Solicitors

Why we process your information

We process your information for:

  • service delivery
  • service improvement
  • prevention/detection of crime/fraud
  • service planning