Landlords and letting agents

Tell us about a change in occupancy of a property you own or manage.

Council tax online billing

If you've signed up to online billing, you won't get a council tax bill for 2026/27 in the post - but it will be available to download or print in your MyLewisham account. If your email receipt's not in your inbox, please check your spam or junk folders.

Online account problems

We’re currently experiencing issues with the online account service, including viewing your council tax bill. We're working to get it fixed as soon as possible.

You can still make payments online using our payment service.

If you are a landlord or letting agent, you need to keep us informed of all tenancy changes as soon as they happen. This allows us to send accurate council tax bills out and to the correct people.

There are two circumstances when you are responsible for paying the council tax:

when your property is empty
if your property is rented to several people as a HMO

Report a change in occupancy

Published on: 14/09/2023