Complaints performance
See yearly reports showing our performance when dealing with complaints.
Complaints annual report 2019-20
Pdf, 1.9MB
Annual Complaints Report 2018-19
Pdf, 786.6KB
Annual complaints report 2017-18
Pdf, 651.9KB
Annual complaints report 2016–17
Pdf, 595.4KB
Annual complaints report 2015–16
Pdf, 1.2MB
Annual complaints report 2014-15
Pdf, 519.9KB
Annual complaints report 2012–13
Pdf, 1.1MB
Annual complaints report 2011–12
Pdf, 2.4MB
Annual complaints report 2010–11
Word, 1.7MB