Complaints performance
See yearly reports showing our performance when dealing with complaints.
2024-25
Appendices
- Appendix 1 Non-statutory complaints annual report 2024-25 (pdf, 263.4KB)
- Appendix 2 Housing complaints annual report 2024-25 (pdf, 384KB)
- Appendix 2a HOS complaint-handling code self-assessment form (pdf, 373KB)
- Appendix 3 Adult social care complaints annual report 2024-25 (pdf, 369KB)
- Appendix 4 Children's social care complaints annual report 2024-25 (pdf, 368KB)
- Appendix 4 Children's social care complaints annual report 2024-25 (pdf, 14KB)
- Appendix 6 Ward data 2024-25 (pdf, 526KB)
2023-24
Appendices
- Appendix 1 ASC (pdf, 303.2KB)
- Appendix 2 CSC (pdf, 253.4KB)
- Appendix 3 HOU (pdf, 274.1KB)
- Appendix 4 S3A (pdf, 182.8KB)
- Appendix 5 LGSCO annual letter (pdf, 169.9KB)
Previous years
Published on: 20/01/2026