Get answers to housing benefit questions

To get answers to housing benefit questions you should view your benefit account online. Here you can:

• check what payments have been made and when your next payments are due

• see letters we have sent you about your benefit payments

• check if the details we hold about you are correct.

Other queries

• What are the local housing allowance rates?

• Repaying an overpayment

• Submit requested evidence

• What are the service standards?

• I'm a landlord.