View your benefit account online
You can keep track of your benefit payments online.
OneVu account issues
We are aware of a problem accessing personalised information in OneVu for housing benefit and council tax reduction. Our forms are working as normal if you want to make a claim, report a change or submit evidence to us.
What can you do with an account?
When you log in to view your benefit account you can:
- see what payments have been made and when your next payments are due
- check that the details we hold about you are correct, and tell us quickly if things change.
Do you have an account?
To view your benefit account online you will need to log into a My Lewisham account. If you don’t have one already, please click 'log in and view your benefit account' below then choose 'register' and follow the instructions on the screen to create and activate your account..
View your account now
How to use the benefits portal
Pdf, 1MB
Published on: 11/03/2025