Tell us about a benefit change
You are about to tell us about a change in your circumstances affecting your housing benefit.
Telephones
We're currently experiencing technical issues with our telephone system and are working with our supplier to resolve them as quickly as possible.
You may experience connectivity issues and longer wait times as a result.
We apologise for any inconvenience and appreciate your patience and understanding while we restore normal service.
Evidence
Upload scanned evidence of your change or do this later.
What happens next
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We will send you an email confirmation.
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We will implement the change in your benefit claim within 10 working days if we have received all evidence required. We will contact you if we need more evidence
If you already sent us a change of circumstances:
Are you a landlord?
Published on: 11/03/2025