Applying for help with housing costs or council tax reduction
We are experiencing issues with our online service for housing benefit and council tax reduction which may mean that you cannot access your account later in the day. Please keep trying, ideally earlier in the day, whilst we investigate.
Check if you need to apply for universal credit to get help with housing costs
Universal credit is being introduced and will replace housing benefit. To find out if you should apply for universal credit instead, check if your postcode is in the universal credit full-service area.
Find out more information about universal credit.
If you are applying for universal credit you no longer have to call the DWP as part of the application. You will be called by the DWP if they need to check any of the information provided as part of the claim.
Council tax reduction
Universal credit does not cover council tax reduction, so you still need to apply for a council tax reduction through us.
You can only claim housing benefit if one of these apply:
- you are of state pension age
- you live in supported accommodation
- you live in temporary accommodation provided by Lewisham Council
Apply for housing benefit or council tax reduction
Usually, we ask you to create an online benefit account before you apply. But our system is overloaded at the moment because of COVID-19. If you do not have an online benefit account, please just fill out the form using the link below.
If you already have an account, you can still access your account to complete forms and view your personalised benefit information.
If you live in supported, exempt or temporary accommodation
If you live in supported, exempt or temporary accommodation provided by the council you need to:
Check your entitlement to housing benefit
Documents we need to see
See a list of documents we need to see when we process your application.
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