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Housing benefit overpayments

An overpayment is an amount of housing benefit that has been paid, but for which there was no entitlement under the regulations.
Issues with Benefits online service

We are experiencing issues with our online service for housing benefit and council tax reduction which may mean that you cannot access your account later in the day. Please keep trying, ideally earlier in the day, whilst we investigate.

Get financial help and advice

Find out what organisations can help you if you are struggling with debt.

Repaying a housing benefit overpayment

​Find out about how to repay housing benefit over-payment.

If you don't repay

If you don’t repay a housing benefit overpayment, we can take action against you to recover the money you owe us.

How we recover overpayments

Find out how we recover housing benefit overpayments from tenants and landlords.

Further information

Other things you may want to know about housing benefit overpayments.