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Housing benefit overpayments

An overpayment is an amount of housing benefit that has been paid, but for which there was no entitlement under the regulations.
Scam alert

We are aware that a number of residents have received a text messages that says it is from Lewisham Crime Enforcement, telling the person they have outstanding fines and to click on a link and pay immediately.

THIS IS A SCAM. 

If you receive a text message, please ignore and report to www.actionfraud.police.uk. 

Get financial help and advice

Find out what organisations can help you if you are struggling with debt.

Repaying a housing benefit overpayment

​Find out about how to repay housing benefit over-payment.

If you don't repay

If you don’t repay a housing benefit overpayment, we can take action against you to recover the money you owe us.

How we recover overpayments

Find out how we recover housing benefit overpayments from tenants and landlords.

Further information

Other things you may want to know about housing benefit overpayments.