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Privacy notice - Adult Social Care

Information about how and when the Adult Social Care service processes personal information about you.​

What we do

The Adult Social Care Service includes:

  • Integrated Neighbourhoods
  • Safeguarding Quality Assurance
  • Adults with Learning Disabilities
  • Provider Services
  • Integrated Health and Social Care (Prevention)
  • Integrated Health and Social Care (Therapy)
  • Joint Commissioning
  • Service Development and Improvement

Our service teams bring different partners from social care, health and the independent sector together in geographically aligned areas or specialisms. In doing so, we believe we provide a better, less duplicated and more holistic service to vulnerable adults and their carers. As teams we work preventatively, often with complex needs and safeguarding vulnerable adults as part of our statutory duties.

Our statutory duty dictates that we collect and process information under The Care Act 2014, the Mental Capacity Act 2005, The Housing & Regeneration Act 2008, and Mental Health Act 1983.

What information we collect

We may collect your:

  • name
  • address
  • date of birth
  • contact details (phone/email)
  • marital status
  • gender
  • ethnicity
  • sexual orientation
  • religious beliefs
  • details of disability/impairment/vulnerability
  • details of your accommodation that is shared with us
  • National Insurance number
  • GP details
  • information about your care and support needs 
  • information about your mental capacity
  • safeguarding enquires that have been completed
  • adaptations or equipment you have
  • informal carers information
  • next of kin details
  • whether someone holds POA/LPOA/deputyship or appointeeship for you
  • housing status
  • advocate details if you have one, or have had one
  • benefits details
  • bank or building society details
  • financial details
  • professionals involved in your care.

Agencies we might share the information with

We may share your information with:

  • health agencies
  • the police
  • the fire brigade
  • other local authorities
  • care providers and care homes
  • drug and alcohol services
  • probation and courts
  • specialist contractors
  • registered social landlords
  • voluntary and community organisations.

 We may also share your information with internal departments including:

  • Legal Services
  • Financial Service
  • Fraud Prevention
  • Children Social Care

Why we process your information

  • Service delivery
  • Service improvement
  • Prevention/detection of crime/fraud
  • Service planning

More details about how records are shared with health care providers. You will be asked to give consent to share your information.