Upload documents for housing benefit and council tax reduction
We are experiencing issues with our online service for housing benefit and council tax reduction which may mean that you cannot access your account later in the day. Please keep trying, ideally earlier in the day, whilst we investigate.
Do you have an account?
Usually, we ask you to create an online benefit account before you apply. But our system is overloaded at the moment because of COVID-19. If you do not have an online benefit account, please just fill out the form using the link below.
If you already have an account, you can still access your account to complete forms and view your personalised benefit information.
Ready to apply?
The 'benefit upload' form should take less than 10 minutes to complete.
You can upload scanned documents we have asked for to support a claim or if you have already submitted a change of circumstances to us.