Help with toileting or incontinence
What Is Incontinence?
Some people find it hard to get to the toilet in time or stay clean after going. This is called incontinence. It can happen because of illness, disability, or getting older.
You are not alone - help is available.
Who Can Get Help?
You might need help if:
- You often need the toilet but can’t get there quickly
- You wear pads or need help staying dry
- You have a disability or health condition
- You care for someone who needs help with the toilet
NHS Continence Nurses
The NHS Bladder and Bowel team can help you manage incontinence.
They may offer: Advice and tips Special pads and products Help with washing and staying clean Care for catheters (if you use one) Ask your GP or nurse to refer you to this service.
Equipment to Help You
If you need help at home, we may give you equipment such as:
- A commode (a portable toilet you can use in your room)
- Grab rails to hold onto
- A raised toilet seat
- Wipes and creams to protect your skin
See more about equipment
Help from a Carer
If you need someone to help you go to the toilet, wash, or get dressed, we can arrange for a carer to visit you at home.
You may have to pay for this care depending on your income.
Learn more about Help at Home
How to Get Help NHS Support
- Ask your GP or nurse for help with continence
- The NHS team can support you and provide products Adult Social Care (Lewisham Council)
- If you need home support or equipment: Email: gateway@lewisham.gov.uk
- Request help online
Easy tips
- Keep a light on at night so you can see the way to the toilet
- Try to drink water and avoid fizzy drinks and coffee
- Wear easy-to-change clothes
- Use a waterproof sheet or pad if needed