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Council tenants

Find out key information for council tenants including rent enquiries, tenancy matters and communal area repairs.

Paying your rent

Your rent covers the cost of maintaining and managing your home and neighbourhood.

Manage your tenancy

Find out about your tenancy agreement, making improvements and managing your account online.

Repairs

We want you to be safe and secure in your home and will do everything we can to help resolve your problem.

Damp, mould and condensation

Some damp is caused by condensation. This can lead to mould growth.

Tenancy rights and responsibilities

Advice and information about your tenancy including keeping pets, recharging, neglect and fraud.

Antisocial behaviour

We take antisocial behaviour (ASB) seriously and respond to all reports quickly and sensitively.

Housing officer search

Use the Housing Officer Finder to find out who your Housing Officer is.

Estate services

Find out about services to improve and maintain our housing estates.

Moves, transfers and exchanges

Make a request to buy your council home, move out, apply for a transfer or arrange a mutual exchange

Keeping safe

Information and advice on home security, fire safety and how to keep safe at home.

Sheltered housing for older residents

Independent Living (also known as sheltered housing) is a type of housing specially designed for older people to live independently in their own flats.

Building safety

We want to make sure everyone in our council homes lives in safe, well-maintained buildings.

Complaints

This page explains how to make a complaint about Housing Services if you are a Lewisham Council tenant or leaseholder.

Our performance

View our reporting against the Regulator of Social Housing’s tenant satisfaction measures.

Retrofitting homes

Read our Housing Retrofit Strategy, our plan to improve homes and a central part of our Climate Emergency Action Plan.

Contact us

Find out how you can get in touch if you're a council tenant or leaseholder.
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