Contact us
Find out how you can get in touch if you're a council tenant or leaseholder.
Housing complaints emails
Due to an IT issue, our housing complaints email address isn't working. We're expecting to have it back up and running by the end of the week.
If you need to raise a housing complaint in the meantime, please use our housing complaints form.
Rent and service charge balancesIf you have made a payment since Saturday 6 December it may not show up correctly on your account on the Portal or the balance check by text.
Please bear with us while we fix this technical issue, and contact us by email if you need an accurate statement of your account:
- Rent: lh-rent@lewisham.gov.uk
- Temporary accommodation rent: TAincome@lewisham.gov.uk
- Service charges: hos@lewisham.gov.uk
You can get in touch using our online housing services portal or by calling 0800 028 2028.
Contact us
Customer Relations team
Telephone:
Published on: 30/09/2025