Estate services

Find out about services to improve and maintain our housing estates.

Housing complaints emails

Due to an IT issue, our housing complaints email address isn't working. We're expecting to have it back up and running by the end of the week.

If you need to raise a housing complaint in the meantime, please use our housing complaints form.

Rent and service charge balances

If you have made a payment since Saturday 6 December it may not show up correctly on your account on the Portal or the balance check by text.
Please bear with us while we fix this technical issue, and contact us by email if you need an accurate statement of your account:

Rent: lh-rent@lewisham.gov.uk
Temporary accommodation rent: TAincome@lewisham.gov.uk
Service charges: hos@lewisham.gov.uk

Making space for nature on our estates

The Space for Nature project is part of our commitment to supporting a greener, healthier borough and tackling the climate and ecological emergency.

Cycle storage

If you'd like more space to store your bicycle on your estate, we can help.

Estate cleaning

Our caretakers ensure that estates and buildings are kept clean and tidy.

Grounds maintenance

The upkeep and care of the green areas on your estates is carried out by our team of gardeners.

Parking and garages

We manage over 2,000 garages and issue parking permits to residents who live on our estates.

Recycling and rubbish

Find out about recycling and rubbish for your home or on your estate.