Manage your tenancy
Find out about your tenancy agreement, making improvements and managing your account online.
Rent and service charge balances
If you've made a payment since Friday 12 December it may not show up correctly on your account on the Portal or the balance check by text.
Please bear with us while we fix this technical issue, and contact us by email if you need an accurate statement of your account:
- rent: lh-rent@lewisham.gov.uk
- temporary accommodation rent: TAincome@lewisham.gov.uk
- service charges: hos@lewisham.gov.uk
Your tenancy
A tenancy agreement is a legal contract between you and Lewisham Council. Find a full list of your tenancy conditions and responsibilities.
Tenancy services
Useful information for tenants including temporary stay tenants and sheltered housing tenants.
Make improvements to your home
If you've got a secure tenancy, you have the right to carry out some types of home improvement (at your own expense and you must get our written permission).