Single person discount review
If you've signed up to online billing, you won't get a council tax bill for 2026/27 in the post - but it will be available to download or print in your MyLewisham account. If your email receipt's not in your inbox, please check your spam or junk folders.
Online account problemsWe’re currently experiencing issues with the online account service, including viewing your council tax bill. We're working to get it fixed as soon as possible.
You can still make payments online using our payment service.
You may have recently received a review letter about your council tax discount for being the only adult living in your property. We review council tax discounts because sometimes people forget to tell us when the number of adults living at their address changes. This could be:
- a new partner moving in
- a new tenant moving in
- a child turning 18
The review is being managed on behalf of the Council by Liberata. Their contact details are on your review letter.
Completing the review
Use the form below to:
- declare that you are still living alone
- tell us that the number of adults living at your address has changed
It will take around 10 minutes to complete, and you'll need the passcode numbers on your review letter.
Lost your review letter?
Please telephone Capacitygrid on 0808 168 8923. Lines are open between 9am and 5pm Monday to Friday, and this is a freephone number.