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Assisted rubbish and recycling collection service

We can take your bins out to the kerbside if you are unable to because of disability or ill health.

If you are unable to take your bins to the kerbside, we will make arrangements for our refuse collectors to wheel your bin out for collection and return it after it has been emptied.

The service will only be provided if there is nobody in your household who is able to place or retrieve a wheelie bin from the boundary of your property. Checks may be carried out to ensure that we only provide this service to residents that need it.

How to apply

Please email your completed form to:


If you have any difficulties please call us on:

020 8314 9303

Please put your door number on your bins as this helps our crews return the right bins to the right house.