Report a missed collection or bin problem
Due to sickness and staff shortages, we’ve been unable to complete some bin collections from Friday 29 May and Monday 1 June.
We’re sorry for the inconvenience. Our crews are working hard to catch up as quickly as possible.
You don’t need to report this - we know which streets are affected.
If your bin was due to be emptied and we haven’t reached your street yet, please leave it out for collection.
Thank you for your patience and understanding.
Missed streets 29 May to 1 June
- Algernon Road
- Alloa Road
- Alpha Road
- Ashby Road
- Ashmead Road
- Avon Road
- Bankside Avenue
- Baildon Street
- Bertrand Street
- Beverley Court
- Blackheath Hill
- Blackheath Rise
- Branscombe Street
- Breakspears Mews
- Brookbank Road
- Brockley Cross
- Capstan Road
- Carteret Way
- Claybank Grove
- Clandon Street
- Concorde Way
- Cranfield Road
- Crescent Way
- Crooke Road
- Darling Road
- Dartmouth Grove
- Dartmouth Hill
- Dartmouth Row
- Dartmouth Terrace
- Deptford Wharf
- Drake Road
- Eliot Hill
- Eliot Park
- Elleradale Street
- Elmira Street
- Elswick Road
- Embleton Road
- Enterprize Way
- Ermine Road
- Evelyn Street
- Florence Road
- Florence Terrace
- Fossil Road
- Francis Harvey Way
- Garsington Mews
- Geoffrey Road
- George Beard Road
- Granville Park
- Greenbanks Close
- Grey Ladies Gardens
- Grove Street
- Halesworth Road
- Harefield Mews
- Harefield Road
- Heald Street
- Heston Street
- Hicks Street
- Jodane Street
- Kempthorne Road
- Kezia Street
- Ladycroft Road
- Lee High Road
- Lewisham Hill
- Lewisham Road
- Lewisham Way
- Lind Street
- Loampit Hill
- Loampit Vale
- Lucas Street
- Malpas Road
- Manor Avenue
- Marsala Road
- Morden Lane
- Mornington Road
- New Cross Road
- Nuding Close
- Oakcroft Road
- Odell Walk
- Omega Street
- Oppenheim Road
- Oscar Street
- Overcliff Road
- Pearsons Avenue
- Pine Tree Way
- Princes Rise
- Rokeby Road
- Sandrock Road
- Scawen Road
- Shell Road
- Ship Street
- Smead Way
- Somerset Gardens
- St Austell Road
- St Georges Square
- St Nicholas Street
- Station Road
- Sunninghill Road
- Sydenham Road
- Tanners Hill
- Tanners Mews
- Tariff Crescent
- Thornville Street
- Thurston Road
- Tressillian Crescent
- Tressillian Road
- Tremaine Close
- Turnpike Close
- Tyrwhitt Road
- Undercliff Road
- Upper Brockley Road
- Vanguard Street
- Vaughan Williams Close
- Victory Walk
- Vulcan Road
- Vulcan Terrace
- Walerand Road
- Waterway Avenue
- Wat Tyler Road
- Watsons Street
- Wickham Mews
- Wickham Road
- William Close
- Wilshaw Street
- Windmill Close
- Woodcroft Mews
- Woodland Mews
- Yeats Close
- Yew Tree Close
Missed collections
Collection schedule for kerbside properties
- recycling and food waste is weekly
- general waste is every other week (or weekly if no food waste service)
Important
- put your bins out before 6am on collection day on the edge of your property - crews are unable to enter the property boundary unless on an assisted collection
- collections can happen any time of day - please wait until 2pm to report a missed collection and do so within 48 hours
- DIY waste, garden and food waste can’t go in a general waste bin and is collected separately if you live in a kerbside property - for flats and estates, food waste cannot go in general waste
- if multiple bins were missed, report each one separately
- if you can’t wait for the next collection, you can take your recycling to the New Cross Reuse and Recycling Centre
Using your bins correctly
If your bin has a red tag, it contains incorrect items and wasn’t collected. You'll need to remove them so we can collect the bin on your scheduled collection date.
Bin repairs and replacements
If your bin's damaged during collection, we’ll leave a postcard (for kerbside properties) and automatically schedule a repair or replacement. No need to report it.
If you've damaged or lost your bin, you’ll need to order a new bin.
For flats and estates contact recycle@lewisham.gov.uk.