Responsibility for upgrading and replacing the borough's street lighting lies with Skanska Infrastructure Services.
Who manages the street lighting?
Skanska Infrastructure Services (operating in Croydon and Lewisham as ‘Croydon and Lewisham Lighting Services Ltd’) manage the street lighting.
Time frame for repairs
The following response times applies for faults identified or reported:
emergency attendance – 1 hour
repair defective lighting apparatus – 4 days
repair underground electrical faults – 30 days.
Report a light that is not working
You can either:
call 0800 028 5986 (calls to this number are recorded for training and quality purposes).