Get informal written feedback on simple planning queries (Planning Information Service)
Who should use this service
This service is not suitable for anyone seeking comments on the acceptability of their proposed scheme. If you would like to know if your proposed planning application or proposal is acceptable, you should use the Duty Planner Standard Service.
What advice you can get
If you use the Planning Information Service, we can give you advice on:
submitting complete planning applications, including which forms to use and if you have filled them in correctly
whether or not you need planning permission to build or use a building differently
if the alterations you are proposing need listed building consent (you will need to apply for listed building advice in order to assess whether the alterations themselves are acceptable)
if you have given enough information to determine if you meet planning conditions (we cannot tell you if you meet planning conditions)
what a policy means, including the evidence you need to provide, and how we apply our development plan policies (we will make general comments but will not have site-specific discussions – for this you need to use the Pre-Application Advice Service)
if a planning obligation can be regarded to be discharged related to a specific planning permission (we will review our records for evidence and any information you provide and tell you if we can confirm this)
if the requirements of an identified condition or enforcement notice has been met (we will review our records for evidence and any information you provide and tell you if we can confirm this).
What the service does not provide
Discuss with applicants or agents the technical merits of development on a specific site, in regard to current applications, recently refused applications or appeals.
Advise upon whether works constitute non-material or minor material amendments to planning permissions.
Cost of the service
The charge for the service is £62 (including VAT) per enquiry. If your query relates to an existing planning permission, enforcement notice or planning obligation / legal agreement, you will be charged an hourly rate.
How to book
Download and complete the form below and email it to firstname.lastname@example.org.
We will contact you and take your payment over the phone. After you have paid, we will allocate a time frame/slot for a planning officer to assess your request.
The officer will respond to your request in writing.
Any planning advice given by officers, either orally or in writing in the course of their duties, is offered in good faith and is based on the information/evidence provided. Advice is offered without the benefit of a site visit or the involvement of other consultees (not internal and external), neighbours or other interested parties. Such views are therefore the personal opinion of that officer and are not a formal decision of, nor are they binding, on the local planning authority. The local planning authority will only be bound where a formal application is submitted and a formal decision is issued in writing.