Have your say on your services

We want to make sure tenants and leaseholders have the opportunity to influence the way services are designed and delivered.

Rent and service charge balances

If you've made a payment since Friday 12 December it may not show up correctly on your account on the Portal or the balance check by text.

Please bear with us while we fix this technical issue, and contact us by email if you need an accurate statement of your account:

Working with residents to improve our services.

This page contains detailed information about the elements of our community engagement framework.

We consulted our tenants and leaseholders on how they would like to engage with Lewisham Council Housing Services.

Investment in communities is a key area of our work.

Have your say on Housing services

Find out about Tenant and Resident Associations.

We value your experience as a resident, and we’re always looking for people who want to help shape and influence the future of our services.

We work with community organisations, and resident groups on various projects, including gardening, environmental and projects for young people.