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Keeping older people safe and independent (SAIL Connections)

​Vulnerable people aged 60+ can get connected with local services that will help them maintain their independence, safety and wellbeing.

What to do in an emergency

In an emergency always call 999. Lewisham SAIL Connections is not an emergency service.

About the service

Lewisham SAIL Connections is a service delivered by Age UK Lewisham and Southwark.

It is a single point of contact with the various services and organisations in Lewisham that help older people stay safe and independent.

Who the service is for

People aged 60+ who need help with:

  • health and wellbeing

  • mental resilience

  • social inclusion and decreased isolation

  • financial inclusion

  • fire safety and wider home security issues

  • personal safety and security.

Who can make a referral

People who can make a referral include:

  • professionals working with older people

  • relatives and friends of older people

  • people aged 60+ can refer themselves.

How to refer

You refer by:

  • downloading or printing the checklist below
  • completing the checklist, ticking the boxes next to the services required
  • returning the checklist to Lewisham SAIL Connections by email or post using the contact details below.

​What happens next?

  • The SAIL Coordinator from the Age UK Lewisham and Southwark office will call you and let you know that they have received your checklist.

  • They will confirm which services you need and might ask for some more details.

  • They can also answer your questions.

  • The SAIL Coordinator will then send a copy of your checklist to the local organisations and services you have requested support from.

  • Within six weeks, these services will get in touch with you by phone or letter asking how they can help.


Lewisham SAIL Connections

Email: sailconnections@ageuklands.org.uk / sail.connections@nhs.net
Telephone: 020 7358 4077