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Order a bin or request a removal

Order a new bin, request a bigger bin or ask us to remove a bin.
Bank Holiday bins

Rubbish, recycling and food waste collections over the Bank Holiday week will be a day later than normal:

  • Monday 25 May - Tuesday 26 May
  • Tuesday 26 May - Wednesday 27 May
  • Wednesday 27 May - Thursday 28 May
  • Thursday 28 May - Friday 29 May
  • Friday 29 May - Saturday 30 May

Please make sure your bins are out for collection on your revised collection day.

Normal service will resume the week beginning Monday 1 June.

Order a new or a replacement bin 

Order a new bin if you live in a house, or a flat in a converted house. Find out what type of bin you should have by your property type.

Homes in estates, small blocks and new developments are provided with communal bins. If you are unsure please contact your housing management service.

Bin type Bin size (standard) Administration cost 
Rubbish bin (black) 180-litre wheelie bin
£30
Recycling bin (green) 240-litre wheelie bin
£30
Food waste bin (grey) A 23-litre grey food waste bin and one 5-litre kitchen caddy
Free
Garden waste bin (brown) 240-litre wheelie bin

£96.02 annual subscription service

£30 for any replacement bin needed

If we've removed your bins

We won't give you a new recycling bin or food waste bin if we had to remove your old one because you were using it incorrectly. You would have received letters from us about this before we removed it. Find out what items can go in your recycling and food waste bins.

If your garden waste bin's been removed, it's because you weren't displaying a valid permit sticker. Apply for the current subscription year's sticker.

Request bags if you live in a property without bins

If you live in a property that has no space for bins (i.e., flat above a shop) you will be issued orange bags for general household waste and clear bags for recycling. They're delivered on a quarterly basis (usually in March, June, September, December).

Request a bigger bin 

In exceptional circumstances, we can provide a larger rubbish bin for your property if you meet certain criteria. 

Bin damage and repairs

Let us know if your bin's been damaged, and request a repair. For damaged food waste bins, you will need to order a new bin.

Request a bin removal

Let us know if you'd like us to remove a bin from your property. 

Waste removal general enquires

This form is for general enquiries only. Please do not use this form to report missed collections or request new bins.

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