If you feel that the parking ticket (Penalty Charge Notice) was issued incorrectly, you can challenge it.
There are two stages to challenge a Penalty Charge Notice (PCN):
Please note: your challenge will not be considered if you have already paid the penalty charge.
If we receive your challenge within the 14 days discount period, we will put your PCN on hold until we respond. If your challenge is unsuccessful, you can still pay the discount amount.
If we receive your challenge after 14 days you will have to pay the full amount if your challenge is unsuccessful.
To challenge your parking ticket, please use the online form below or write to the Parking Service Appeals Team (details at the bottom of this page).
You will need to send us:
your vehicle registration number
your full name and address.
We cannot make decisions over the telephone.
You can only make formal representations on receipt of the Notice to Owner or the Enforcement Notice and you supply a relevant ground of appeal.
The Notice to Owner/Enforcement Notice may be issued to a person appearing to be the registered keeper of the vehicle, if the penalty is not paid within 28 days.
A form listing grounds for appeal will be attached to the Notice to Owner or Enforcement Notice. If the formal representations are rejected, you may need to pay the PCN in full.
If we reject your formal representation, you can make an appeal to the Independent Adjudicator at Environment and Traffic Adjudicators (ETA at London Tribunals).
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