Report car parking problems

Our permit parking system has recently been updated. 

Emails have been sent to all users asking them to log into the new system and set their password. The email was sent from lewisham.permits@nsl.co.uk and is not a scam. If you are unsure, please contact our permits team on 020 8787 5397 or email lewishamparkingpermits@nslservices.co.uk.

For urgent queries regarding Penalty Charge Notices (PCNs), please contact lewishamparking@nslservices.co.uk. 

There have been reports of QR code and telephone number scams when paying for parking. Be careful when making payments using these methods.

If you have concerns that a QR code has been tampered with or that the phone number is not accurate, use the Pay By Phone app and use the location code displayed to make a payment.

If you've had a bad experience or are unsure of one of these scams, you can contact us by phone: 020 8787 5397 or via email.