Report car parking problems

A scheduled maintenance is taking place. This will impact forms for parking permits, parking suspensions and penalty charge notices. 

Emails are being sent to users asking them to log into a new system and reset their current passwords. The email will be sent automatically from lewisham.permits@nsl.co.uk and is not a scam. If you are unsure, please contact our permits team on 020 8787 5397 or email lewishamparkingpermits@nslservices.co.uk.

For any other urgent queries please contact 020 8787 5397 or email lewishamparkingpermits@nslservices.co.uk for permits. For any urgent queries for Penalty Charge Notices (PCN), please contact lewishamparking@nslservices.co.uk.  Find out more about the parking permit system update.

There have been reports of QR code and telephone number scams when paying for parking. Be careful when making payments using these methods. If you have concerns that a QR code has been tampered with or that the phone number is not accurate, use the Pay By Phone app and use the location code displayed to make a payment. If you have had a bad experience or are unsure of one of these scams, you can contact us by phone: 020 8787 5397 or via email.