Report car parking problems

There have been reports of text message scams relating to payment of a PCN (Penalty charge notice).

The Council will never contact motorists for payment of a PCN via text. If you receive one of these text messages, please ignore it and do not click on any links.

There have been reports of QR code and telephone number scams when paying for parking. Be careful when making payments using these methods.

If you have concerns that a QR code has been tampered with or that the phone number is not accurate, use the Pay By Phone app and use the location code displayed to make a payment.

If you've had a bad experience or are unsure of one of these scams, you can contact us by phone: 020 8787 5397 or via email.