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Disabled Facilities Grant and Homeowner Grants

Home owners, private tenants and private sector landlords may be eligible for a grant or interest-free loan for home maintenance and other costs.
Housing complaints emails

Due to an IT issue, our housing complaints email address isn't working. We're expecting to have it back up and running by the end of the week.

If you need to raise a housing complaint in the meantime, please use our housing complaints form.

Rent and service charge balances

If you have made a payment since Saturday 6 December it may not show up correctly on your account on the Portal or the balance check by text.
Please bear with us while we fix this technical issue, and contact us by email if you need an accurate statement of your account:

Disabled facilities grant

If you're a homeowner, tenant or private sector landlord, you may be eligible for a grant or interest-free loan for adaptations to enable residents to live independently and safely in their own homes.

Home repairs grant

This grant aims to provide safe, warm and decent homes for older and vulnerable residents who are homeowners.

Empty property grant

To help eligible empty property owners undertake repairs, improvements or conversion works to bring long term empty properties back into residential use.
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