Registering a death
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How to book a death registration appointment
You can book a death registration appointment online or by calling us on 020 8314 9268.
How to get the death certificate
The death certificate will be posted to you as the register office is currently closed.
Registering a death by phone
You will be allocated an approximate time slot. Make sure you are available for at least 15 minutes before and after this time slot. The call will be from a withheld number.
If we don’t have the right phone number for you and can’t get through, you will need to re-book the registration.
If you can't speak English
We do not currently have an interpreter service. If you can't speak English please arrange for the death to be registered by an English speaking informant.
Registering a stillbirth or neonatal death
If you need to register a stillbirth or neonatal death:
- book an appointment to register a death
- select stillbirth or neonatal death
- enter your information
and we will call you to register the death.
Cost of a death certificate
Death certificates cost £11 each and they are currently restricted to two per registration.
Ordering a copy death certificate
If you require a copy death certificate urgently from us please be aware the register office is closed to customers. Contact us and we will arrange for the death certificate to be posted to you.
The medical certificate cause of death (MCCD)
We will need the medical certificate issued by the doctor or hospital. We cannot register the death if we do not have the medical certificate cause of death (MCCD).
If the death occurred in Lewisham Hospital this will be sent to us directly from the Hospital Liaison Officer.
If the death was referred to the coroner the relevant paperwork will be sent directly from the Coroner's office to the register office.
If the death occurred at home and you are in possession of the original MCCD please contact us and we will let you know how to send this to us in the post.
If the MCCD is still at your GP's office tell them to email it to us at email@example.com.
Details we will need for your appointment
You need to make sure that all information including spellings and dates is correct. Any corrections needed after the registration is done may delay the funeral process and will cost £90.
Details of the person who has died
- Full legal name (including middle names)
- Have they been known by any other names (include name changes and/or maiden name)
- Date of death
- Place of death
- Date of birth
- Place of birth
- Were they retired when they died
- Occupation of the deceased or their occupation before they retired
- Their usual address
- Marital status
Details of their spouse (if relevant)
Details of the person registering the death
- Relationship to the person who has died
Details of the funeral directors
- Name of funeral directors
- Funeral directors telephone number
- Funeral directors email address
To help you ensure that the information recorded is accurate it may be useful for you to have some supporting documents for the person who has died, including:
- proof of address (utility bill etc.)
- birth certificate
- change of name deed (if applicable)
- marriage certificate (if applicable) / civil partnership certificate (if applicable)