Preparing for an emergency

By taking some simple steps you can reduce the impact of an emergency on you and your family.

If you're involved in an emergency you will need to react quickly. Having an emergency bag already prepared means you can grab and go – confident that you have everything you need.

You can take some simple yet very effective steps to reduce your chances of becoming a victim of fire.

Find information about protecting yourself against flooding, flood risk management, and what to do after a flood.

Cold winter weather can not only affect your health but your property and finances too.

If you need extra support during a power cut or know someone who might need this extra support, you may be entitled to free help.