If your neighbour owns the property, they are responsible for the tree.
If your neighbour is a tenant, they can speak to the homeowner on your behalf or give you the owner’s contact details.
First of all, try to resolve the issue between yourselves. We cannot get involved unless the tree is subject to a tree preservation order, or is in a conservation area.
If you cannot resolve the issue by speaking to the homeowner, you can seek legal advice.
You can cut back foliage that is hanging over the boundary of the property you own.
First, you should find out who is responsible for the tree(s). Usually it is the owner of the land.
We are responsible for:
trees inside parks
trees on land managed by Lewisham Homes.
There are other registered social landlords (RSL) that have properties in the borough. If you are a resident of one of these properties, you need to report any tree problems to the person / organisation that you pay your rent or leasehold charges to.
If the tree is our responsibility, please report it to us.
If the tree does not belong to us you should get professional advice from a qualified tree surgeon. If someone who isn’t qualified works on a tree it could cause serious problems in the future.
Speak to the owner of the tree before you do any work.
We prioritise trees that we consider dangerous. It take us longer to deal with reports about trees blocking light.
If you are concerned about structural issues with your property, contact your insurance company.
They will arrange for a professional investigation to find out what is causing the structural issues.
If they find that a tree is causing the issues, they will give you a report confirming this.
Please send this report to:
Insurance and Risk department
Catford SE6 4RU
We don’t usually cut down healthy trees to allow crossovers to be made. If you would like us to consider your specific situation, write to us at the address below.
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