Working with Transport for London, we provide pedestrian crossing facilities and review existing signalled junctions to improve pedestrian priority and safety.
All our crossings are now accessible for disabled users. This means that all crossings have tactile paving, dropped kerbs and (where appropriate) audible signals.
Report faults or problems with pedestrian crossings
Signals and traffic lights
Call Transport for London (TfL) on 0845 305 1234
Pavements or road surfaces
- Go to the Roads and pavements section for more information and to report faults online.
Request a new pedestrian crossing
Please contact us:
We will investigate and respond to you directly. We receive many requests for new crossings and it is not always possible for all of the schemes requested to be put in. Each site is surveyed and the results compared with national criteria to identify the most needy locations. Factors measured include:
the number of people crossing
the amount of traffic
the number of injures on the road near the site
local features such as hospitals, schools and shops.
Who is responsible for maintaining pedestrian crossings?
The signal components of all pelican, puffin and toucan crossings in London are maintained by Transport for London’s (TfL) traffic signal department.
We maintain the fabric of the paving and road surface. We design crossings in conjunction with TfL. If you are concerned that the visibility for pedestrians is poor at a pelican crossing, please contact us.