Repairs

Tell us about a repair you need to your home.

We take care of the majority of repairs within your home and in communal areas, but there are a few things that you are responsible for looking after.

To carry out work in your home, our contractors may need to gain access to your property.

Some damp is caused by condensation. This can lead to mould growth.

We carry out work across Lewisham – investing in your homes and neighbourhoods.

All gas servicing and repairs for our tenants are carried out by specialist contractors.

The majority of lifts have a voice communication device fitted. If the lift breaks down, press the alarm button and it will automatically connect you to our 24 hour call centre.

Landlords are responsible for doing small urgent repairs if they are likely to affect someone’s health, safety or security.

Let us know if there's a fault with your fob or if you need to pay for a replacement.

If you are concerned about disrepair in your home and our repairs service hasn’t dealt with it in a reasonable timeframe, we would ask that you follow our complaints process before pursuing legal action.

Live safely and independently at home.