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Advice for private tenants

Information for people who live in privately rented accommodation.
The Housing Options Centre at Laurence House is currently closed due to COVID-19

If you need housing advice call 020 8314 7007.

We will refer anyone homeless or at risk of homelessness to our housing solutions officer who will assess you by phone.

Landlord licensing consultation

We are consulting on plans to implement a selective licensing scheme covering all privately rented properties in certain parts of the borough.

Find out more about the proposals and fill out the consultation.

Your landlord's responsibilities

Find out what your landlord is responsible for.

Get housing advice

Answer a few short questions to get advice about your housing situation.

Problems with your landlord

Find out what to do if you have problems with your landlord

Repairs for older and disabled people

We help older and/or disabled residents to live independently for longer.

Keeping your home warm

We can provide a support package to help vulnerable residents stay warm and healthy during the colder months.