Advice for private tenants
Information for people who live in privately rented accommodation.
Rent and service charge balances
If you'ave made a payment since Friday 12 December it may not show up correctly on your account on the Portal or the balance check by text.
Please bear with us while we fix this technical issue, and contact us by email if you need an accurate statement of your account:
- rent: lh-rent@lewisham.gov.uk
- temporary accommodation rent: TAincome@lewisham.gov.uk
- service charges: hos@lewisham.gov.uk
Your landlord's responsibilities
Find out what your landlord is responsible for.
Problems with your landlord
Find out what to do if you have problems with your landlord
Renting in Lewisham
Understand our licensing schemes for landlords, your rights, and where to go if you need help.
Your deposit
This page explains how tenants can verify their deposit protection, what to do if required information isn't provided and the steps to recover their deposit.
Repairs for older and disabled people
We help older and/or disabled residents to live independently for longer.
Keeping your home warm
We can provide a support package to help vulnerable residents stay warm and healthy during the colder months.