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Business rates valuation

At revaluation, the government adjusts the value of business rates to reflect changes in the property market. 
OneVu account issues

We are aware there is an issue accessing online accounts, and some online accounts are not displaying the latest information about council tax, housing benefit, council tax reduction and business rates. We apologise for this error and are working on a resolution.

Business rates bill 2025/26

If you have signed up for online billing, you will not receive a new business rates bill for 2025/26 in the post. This bill will only be available for download and printing through your MyLewisham account from week commencing Monday, 3 March 2025.

Business rates valuation

The Valuation Office Agency (VOA), an agency of His Majesty's Revenues and Customs, is responsible for calculating the rateable value of your property.

The rateable value broadly represents the yearly rent that the property could have been let for on the open market on a particular date. For the revaluation which came into effect on 1 April 2023, this date was set as 1 April 2021.

All rateable values are reassessed at a general revaluation to ensure that business rate bills reflect changes in the property market. 

Local councils use the rateable value to calculate your business rates bill and are responsible for billing and collection of business rates, including any relief from payment.

To understand why your property has a certain rateable value, read the VOA’s guidance on how your rates are calculated.  

If you are concerned that your business rates may be incorrect, you can check and update your information using the VOA's Check and Challenge your business rates service

2023 Transitional Relief Scheme

Transitional relief limits how much your bill can change each year as a result of business rates revaluation. 

From the 2023/2024 tax year, you’ll get transitional relief if your rates go up by more than a certain amount. This means changes to your bill are phased in gradually until it reaches the full amount set by a revaluation. Your bill will be adjusted automatically if you are eligible. 

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