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Most common Freedom of Information requests about business rates

We receive a number of Freedom of Information requests (FOIs) about business rates (non-domestic properties). We publish the data that answers the most common of these requests.
Business rates phoneline

The business rates line will be closed on Friday 19 July 2024 for staff training.
We apologise for any inconvenience this may cause. 

You can continue to use the online forms during this time. The phone line will re-open at 9am on Monday 22 July 2024.

  • The report contains information related to account start dates, exemptions, reliefs and valuation descriptions.
  • The reports are updated monthly. If you request a report related to the data we publish, you will be provided with the link to our website where the most recent report is located.
  • Following the ICO decision (FS 50643256) of 4/10/2017 we no longer show a report on NNDR credit balances.

What data do we publish?

We publish data for:

  • reliefs and discounts
  • exemptions
  • all properties

We regularly update the data to make sure it is current. You can see when each document was last updated by looking at the dates that display next to each of the documents.

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