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Summons surgery

Book a telephone call back appointment to discuss your Business Rates summons.
Business rates phoneline

The business rates line will be closed on Friday 19 July 2024 for staff training.
We apologise for any inconvenience this may cause. 

You can continue to use the online forms during this time. The phone line will re-open at 9am on Monday 22 July 2024.

Summons surgery appointment emails

We're aware ratepayers aren't receiving email notifications confirming their summons surgery appointment.

Your request is being received - we'll call you back at the scheduled time and date.

We are working to fix the problem as soon as possible. We apologise for the inconvenience.

Who should use this form

You should only use this form if you have been sent a Court summons for:

  • Business Rates
  • Council Tax

and wish to discuss or dispute it.

How to complete the form

  • It should take about five minutes to complete this form
  • You will need to have your account number and summons number (both found on your summons) to hand.
  • Make sure you choose a date BEFORE your hearing date.

What happens next

You will receive a telephone call on the date and time you have chosen.

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