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Summons surgery

Book a telephone call back appointment to discuss your Business Rates summons.
Paying your business rates

Find out which payment options we accept for your business rates:

Business rates online billing

If you've signed up to online billing, you won't get a business rates bill for 2026/27 in the post - but it will be available to download or print in your MyLewisham account. If your email receipt's not in your inbox, please check your spam or junk folders.

Online account problems

We’re currently experiencing issues with the online account service, including viewing your council tax bill. We're working to get it fixed as soon as possible.

You can still make payments online using our payment service.

Who should use this form

You should only use this form if you have been sent a Court summons for:

  • Business Rates
  • Council Tax

and wish to discuss or dispute it.

How to complete the form

  • It should take about five minutes to complete this form
  • You will need to have your account number and summons number (both found on your summons) to hand.
  • Make sure you choose a date BEFORE your hearing date.

What happens next

You will receive a telephone call on the date and time you have chosen.

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