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Summons surgery

Book a telephone call back appointment to discuss your Business Rates summons.
Business rates online accounts unavailable

There is currently an issue with accessing your online account. We are working hard to resolve this matter. In the meantime, use the forms below or contact the team on 020 8314 6150. Thank you for your patience.

Summons surgery appointment emails

We're aware ratepayers aren't receiving email notifications confirming their summons surgery appointment.

Your request is being received - we'll call you back at the scheduled time and date.

We are working to fix the problem as soon as possible. We apologise for the inconvenience.

Who should use this form

You should only use this form if you have been sent a Court summons for:

  • Business Rates
  • Council Tax

and wish to discuss or dispute it.

How to complete the form

  • It should take about five minutes to complete this form
  • You will need to have your account number and summons number (both found on your summons) to hand.
  • Make sure you choose a date BEFORE your hearing date.

What happens next

You will receive a telephone call on the date and time you have chosen.

Can't find what you're looking for? Ask us anything