What to do in an emergency

General advice on what to do in an emergency.

London has a contingency plan for the widespread loss of power for up to five days, loss of mains water for up to two weeks and loss of telecommunications for up to three days.

How you react will depend on the cause of the flood.

Find out what to do in the case of severe weather such as snow and ice, storms and gales, and heatwaves.

If a fire starts the priority is to get everyone out and call 999. Don’t try to fight the fire yourself.

If you're evacuated from your home during an emergency, support is available from us, other emergency responders, and from voluntary agencies.