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The old Lewisham Council website:
We used the Government Digital Marketplace as a competitive procurement platform for the main part of the project:
On average there were five staff members working on the new website from the Communications and Digital Transformation teams.
Benefits of our new website:
We have designed and developed the new website to be compliant with the international WCAG 2.1 AA accessibility standard, which is required for all public sector websites. This means making sure that the website can be used by customers with a range of disabilities such as:
We have tested the website with disabled users. This testing was done by RNIB usability and accessibility staff trained in access technology. The final report is peer-reviewed. This means the report incorporates their practical and expert knowledge in using and operating a wide variety of products used by people with sensory loss and age-related disabilities.
We have engaged with front-line members of staff, service managers, specific interest groups such as Positive Ageing Council and HealthWatch Lewisham, and individual customers.
You can access most council services via the new website and associated portals. We will continue to develop our range of online services.
The most popular service areas are: