British Sign Language (BSL) information and support in person
Instead, you can call 0208 314 8798 or 0771 035 9868. Telephone lines are open:
- Monday–Thursday, 9am–1pm and 2–4pm
- Friday, 9am–2pm and 2–3.30pm.
You can also email firstname.lastname@example.org.
At our Customer Service Centre in Catford, we offer help with communication and support for deaf and hard of hearing people. A British Sign Language qualified staff member can help with a wide range of issues.
We offer advice about the benefits you could be entitled to, council services and how to get adapted equipment and services.
We can help you with:
- writing letters
- filling out various Council forms
- making phone calls.
Opening hours and location
The address of the Customer Service Centre is:
Ground floor, Laurence House, 1 Catford Road, SE6 4RU.
The opening hours are:
- Monday–Thursday, 9am–4pm
- Friday, 9am–3pm.
Our online BSL interpreting service
We also have a 24-hour online interpreting service called SignLive which you can use to contact us without coming in to the Customer Service Centre in person.