British Sign Language (BSL) information and support in person
Due to a global Microsoft outage we are unable to access some systems, including sending and receiving email. Our phone lines remain open if you need to contact us. We are monitoring the situation and will keep residents updated.
At our Customer Service Centre in Catford, we offer help with communication and support for deaf and hard of hearing people. A British Sign Language qualified staff member can help with a wide range of issues.
We offer advice about the benefits you could be entitled to, council services and how to get adapted equipment and services.
We can help you with:
- writing letters
- filling out various Council forms
- making phone calls.
Opening hours and location
The address of the Customer Service Centre is:
Ground floor, Laurence House, 1 Catford Road, SE6 4RU.
The opening hours are:
- Monday–Thursday, 9am–4pm
- Friday, 9am–3pm.
Our online BSL interpreting service
We also have a 24-hour online interpreting service called SignLive which you can use to contact us without coming in to the Customer Service Centre in person.