Resources for landlords

Resources for those who manage or own a house in multiple occupation (HMO).

Rent and service charge balances

If you've made a payment since Friday 12 December it may not show up correctly on your account on the Portal or the balance check by text.

Please bear with us while we fix this technical issue, and contact us by email if you need an accurate statement of your account:

rent: lh-rent@lewisham.gov.uk
temporary accommodation rent: TAincome@lewisham.gov.uk
service charges: hos@lewisham.gov.uk

House in Multiple Occupation (HMO) handbook

A guide to licensing and managing an HMO in Lewisham. Contains useful links and information to help landlords and HMO managers set up their property and stay within the law.

HMO handbook

Pdf, 805.9KB

Antisocial behaviour policy

An HMO manager or landlord needs to be able to show that they have taken action to deal with antisocial behaviour in order to comply with their licence. This is easier if there is a policy in place. You don’t have to use this document, but you may find this helpful as a template you can adapt or adopt to fit your property’s needs.

Antisocial behaviour policy

Word, 41.4KB

Video resources

Watch a short video explaining how the new electrical safety regulations affect your business.

Watch a short video explaining HMO landlords' duty to manage antisocial behaviour and how to avoid problems.

Published on: 09/12/2025