Lewisham Works

Crafting the perfect CV can be daunting, but our tips can help. See our guide on what to include and exclude when writing a CV.

Do

• create your CV in a clean, professional format – think simple layout, clear sections, and easy-to-read fonts like Arial or Calibri
• save and send it as a PDF so the formatting stays consistent
• proofread carefully, typos can make a bad impression
• be honest and realistic about your skills, don’t oversell or exaggerate
• use bold headings and bullet points to make key info stand out
• include training, volunteering, or freelance work
• explain any career gaps briefly and positively (e.g. caring, travel, study)
• add a link to your portfolio, LinkedIn, or website if it’s relevant to the job
• use keywords from the job description – this helps your CV get picked up by Applicant Tracking Systems (ATS)
• highlight specific achievements with clear results
• tailor your CV and cover letter for each role
• keep it concise, aim for two pages maximum
• get a second opinion from someone in your field or an employment adviser
• trust your judgement, not all feedback will suit your style or industry

Don't

• use fancy fonts, colours, or images, a clean and consistent looks more professional
• upload your CV without checking the file name (keep it simple, e.g. “Alex-Taylor-CV.pdf”)
• write long, wordy paragraphs, recruiters skim quickly
• include personal details that aren’t relevant (e.g. age, photo, full address)
• send the same generic CV for every job

Advice for filling out job applications.

Get the basics right

• be in the right mindset before you start, don’t treat the application as a box-ticking chore
• find a quiet spot and give yourself enough time to complete it properly
• read all the instructions carefully and follow them exactly
• save your progress regularly, you can use a free online word processor like google docs to draft your application and then paste it into the online form
• spell-check, spell-check, spell-check. If the form doesn’t have spell-check, draft your answers in Word or google docs first, then copy and paste
• don’t just copy and paste from your CV — tailor your answers to the role
• focus on positives. If you lack specific experience, highlight transferable skills instead. For example: “I haven’t used NHS databases, but I’m familiar with Access and can quickly learn new systems.”
• double-check dates on qualifications and work history

Make your application stand out

• target your answers to what the employer wants. Use the job advert or person specification as your guide
• address each point in the person specification, in order, it makes shortlisting easier
• back up every claim with a specific example, don’t just say you have a skill, prove it (e.g. instead of “I’m good at organising,” say “I managed a team rota for 15 staff, ensuring shifts were always covered”).
• keep it relevant and concise
• use positive, dynamic language

Don’t fall at the final hurdle

• double-check every question is answered fully and clearly
• make sure you’ve stated which job you’re applying for, including any reference numbers
• submit your application before the deadline
• If you have to post your form, use an envelope big enough to avoid folding (A4 usually works), get it weighed at the Post Office to pay the right postage
• before submitting your online form, double-check all your answers are complete and accurate. Make sure you’ve attached any required documents (like your CV) in the right format (such as PDF). Save a copy of your finished application or confirmation email for your records. And submit it well before the deadline to avoid any last-minute tech issues

When searching for jobs, job search websites can be a highly effective tool.

Job search websites offer free registration, email alerts for job postings, and the ability to upload your CV. Some sites also feature an employer section where companies can browse resumes to find suitable candidates.

To find job vacancies easily, use Google to search for relevant job sites by entering keywords like 'zoo-keeping jobs in London'. Also, check out the careers pages of companies that interest you directly on their website, as some employers only post job openings there. You can also find jobs on LinkedIn.

Useful job websites

Entry-Level, Apprenticeships and Student Jobs

• AllAboutCareers – Careers advice and job listings for students and graduates
• AllAboutSchoolLeavers – Apprenticeships and entry-level jobs for school and college leavers
• Employment4Students (E4S) – Part-time, internships, and graduate vacancies
• Save the Graduate – Job tips and entry-level opportunities from recent graduates

Public Sector and Local Government

• Bromley Council Jobs
• Croydon Council Jobs 
• Royal Greenwich Council Jobs
• Lambeth Council Jobs
• Lewisham Council Jobs
• Southwark Council Jobs
• Jobs Go Public
• London Fire Brigade Jobs
• NHS Jobs

General job boards

• Adzuna
• Glassdoor
• Indeed
• Total jobs

Sector-Specific and Career Support

• AllAboutCareers
• National Careers Service
• Skills for Care

Interviews can be nerve-wracking, and each one is unique. Formats vary, and you may need to complete a short test. However, preparation is key, and most interviewers will let you know what to expect.

What employers really want to know

No two interviews are exactly the same, but every employer is trying to find out:

• Do you have the skills and knowledge to do the job?
• Can you apply those skills successfully, based on your experience?
• Do you have the right personality and will you fit in with their team?
• Keep these points front and centre when preparing and answering questions, if your responses cover these, you’re on the right track.

Seven ways to nail your interview

1. Do your homework
   Google the company to learn about what they do, their values, and recent news. No internet? Visit your local library or ask a friend to help you research. You can even call the company and ask for more info.
2. Know the key skills
   Read the job description, person specification, and your application carefully. Make a note of the skills and qualities the employer wants. If you know someone in a similar role or company, ask them what the job really involves.
3. Plan your journey
   Check where the interview is and plan your route to arrive 10 minutes early. It’s better to be early, calm, and prepared than rushed and flustered. If you can, do a practice run beforehand.
4. Prepare but don’t script
   Think about answers to common questions like “Tell me about yourself” or “Where do you see yourself in five years?” But avoid memorising answers word-for-word, it can sound unnatural and throw you off if questions are asked differently.
5. Practice your arrival
   First impressions count. Practice your posture, smile, handshake, and greeting. If possible, do a mock interview with a friend, family member, or employment adviser for feedback.
6. Have questions ready
   Prepare some thoughtful questions to ask at the end of the interview. It shows interest and helps you understand the role and company better.
7. Choose your outfit in advance
   Wear something smart and clean and not too casual. Make sure it’s ironed and fits well.

Tips for virtual interviews

• test your tech beforehand, check your internet connection, camera, microphone, and lighting
• choose a quiet, tidy, and well-lit spot for the interview
• dress smartly, just as you would for an in-person interview
• keep your phone on silent and close unnecessary tabs/apps on your computer
• look at the camera (not the screen) when answering questions to make good eye contact
• have a copy of your CV, the job advert, and any notes handy for quick reference
• be mindful of your body language, sit up straight and smile