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Make a complaint

Find out how to complain if you are not satisfied with the meals at your child's school.
Telephones

We're currently experiencing technical issues with our telephone system and are working with our supplier to resolve them as quickly as possible.

You may experience connectivity issues and longer wait times as a result.

We apologise for any inconvenience and appreciate your patience and understanding while we restore normal service.

Making a complaint about school meals

Complaints should be delivered in the first instance to your child's school. Your child’s school will then contact the caterer direct. Should the nature of the complaint recur or you or the school receive no satisfaction then the school will report the complaint to us.

Education Catering

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Monday–Friday 9am–5pm

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