eVisa
eVisa
UK Visas and Immigration (UKVI) are developing a digital immigration system. Physical documents are being replaced with an online record of your immigration status. This is known as an eVisa.
The documents being replaced are:
- biometric residence permits (BRP)
- biometric residence cards (BRC)
- passport endorsements, such as indefinite leave to enter wet ink stamps
- vignette stickers in passports, such as entry clearance or visa vignettes
If you use a physical or legacy paper document to prove your immigration rights, go to www.gov.uk/evisa and find out what you need to do next, and when you can do it.
You must make this change by 31 December 2024. After this date, you may find it difficult to prove your immigration status.
Updating your physical document to an eVisa does not affect your immigration status or the conditions of your permission to enter or stay in the UK.
Keep your physical documents, even after they expire. You may need to provide information at a later date.
You will need to create a UKVI account to access your eVisa.
How to register
Self-service information
- link to create a UKVI account: Get access to your eVisa: Overview - GOV.UK (www.gov.uk).
- links to the Home Office Help videos: Online immigration status (eVisa): help videos - GOV.UK (www.gov.uk)
- UKVI application guides created by Lancashire Council
- English PDF 4.69 MB
- Arabic PDF 4.96 MB
- Dari PDF 4.94 MB
- Pashto PDF 4.79 MB
- Ukrainian PDF 4.74 MB I
If you have problems with your eVisa
If you need help sharing your status, updating your details or correcting an error, contact the UK Visas and Immigration contact centre.
UK Visas and Immigration contact centre
- telephone: +44 (0)300 790 6268 - select option 3
- telephone: +44 (0)203 875 4669, if you are unable to dial 0300 numbers
- Monday to Friday, 8am to 8.30pm
- Saturday and Sunday, 9.30am to 4.30pm
- use the Home Office eVisa webchat
Get help applying
If you are unable to register for the eVisa because you do not have access to a smart phone with the correct software:
- you can request phone or face-to-face support from the We Are Group by emailing visa@we-are-digital.co.uk, texting ‘VISA’ and a number to call you on to 07537 416 944 or ringing 03333 445 675. Lines are open Monday to Friday, 9am to 6pm find out about call charges.
- you can contact Migrant Help phoneline support with eVisa completion by emailing evisa@migranthelpuk.org or ringing 07483 170100.
In Lewisham, drop-ins are available to residents requiring support.
Advice and Support Drop-ins
| Lewisham Refugee and Migrant Network (LRMN) | Citizens Advice |
| All Saints Hatcham Community Centre 107 New Cross Rd, London SE14 5FF Wednesday, 10:30am–1pm | Leemore Centre 33 Clarendon Rise, Lewisham SE13 5ES Monday, 9:45–11.45am |
| 341 Evelyn Street Deptford SE8 5QX Thursday and Friday, 10am–1pm *Please ring 020 8694 0323 before attending | St. John’s Church 353 Bromley Rd, Downham SE6 2RP Wednesday, 12 noon–2pm |
| | Perry Rise Baptist Church Perry Rise, Forest Hill SE23 2QL Thursday, 12 noon–2pm |
Information for professionals required to check immigration status
- recording of eVisa information session for professionals 08.10.24
- eVisa stakeholder information – downloadable resources from the Home Office
- eVisa FAQs for professionals
- eVisas and what they mean for recruitment