Pay your rent
Set up a Direct Debit
This is the easiest way to pay your rent. The rent due is automatically deducted from your bank account on a weekly, four-weekly or monthly basis.
Just phone 020 8314 9311 - or pop into your local housing office.
Alternatively, you can set up a standing order which will automatically transfer your rent payment. You only have to change your standing order if your rent changes.
Make a payment with debit and credit cards at our secure online payments site.
We have a TouchTone card payment service on 020 8690 8707.
This service is open 24/7 and can process council tax, rents, leasehold payments, business rates and housing benefit overpayments.
Pay in person using your Payment Card
- Shops and garages displaying the PayPoint sign - cash only
- Post Offices - cash or cheque
- Customer Service Centre – cash or cheque.
Contact your housing manager if you need a new payment card.
Problems paying your rent?
As a tenant you are responsible for keeping your rent payments up to date, otherwise you may lose your tenancy with the Council.
If you are having trouble paying your rent, talk to your local housing office. We also recommend you speak to Citizens' Advice, who will advise you of your rights and options.
You may be able to apply for housing benefit.